Terms of Use

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not use the website in any way that:

• Violates any applicable law or regulation
• Infringes the rights of any person or company
• Interferes with the operation, security, or functionality of the website
• Attempts to gain unauthorized access to our systems or data
• Introduces viruses, malware, harmful code, or disruptive technology
• Uses automated tools, bots, scraping, or data mining without permission
• Sends spam, misleading, fraudulent, or harmful content
• Harasses, abuses, threatens, or harms others
• Misrepresents your identity or affiliation with any person or organization

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are using the website on behalf of a company, organization, or other legal entity, you confirm that you have authority to accept these Terms on its behalf.

GridCrest Technologies Pvt Ltd provides technology solutions for grid intelligence, smart utility operations, digital monitoring, data-driven insights, and related software-enabled services.

We may modify, suspend, or discontinue any part of the website or services at any time without prior notice.

We do not guarantee that the website or services will always be available, uninterrupted, secure, or error-free.

If our website allows account creation, you agree to:

• Provide accurate and complete information
• Keep your login details confidential
• Be responsible for all activity under your account
• Notify us immediately of unauthorized access or security concerns
• Not share, sell, or transfer your account without permission

We reserve the right to suspend or terminate accounts that violate these Terms or misuse our website or services.

If paid products, subscriptions, implementations, professional services, or other commercial offerings are made available through our website, the applicable pricing, billing terms, taxes, payment schedule, and commercial terms will be communicated at the time of purchase, proposal, order, or agreement. Payments may be processed through third-party payment providers, banking channels, or other authorised methods. We are not responsible for errors, delays, or security issues caused by third-party payment processors or external systems.

Refunds, cancellations, exchanges, service termination, or changes to commercial arrangements will be handled in accordance with the applicable agreement, proposal, order form, refund policy, cancellation policy, or other written terms agreed with GridCrest Technologies Pvt Ltd.

All content on this website, including text, graphics, logos, icons, images, videos, designs, software, code, layout, trademarks, service marks, and other materials, is owned by or licensed to GridCrest Technologies Pvt Ltd.

You may not copy, reproduce, distribute, modify, publish, display, sell, license, or exploit any website content without our prior written permission.

You may view and use the website for personal, non-commercial, or authorized business purposes only.

If you submit, upload, post, or share any content through our website, including comments, reviews, messages, files, images, or feedback, you are responsible for that content.

By submitting content, you grant GridCrest Technologies Pvt Ltd a non-exclusive, worldwide, royalty-free license to use, display, reproduce, modify, and distribute such content for the purpose of operating, improving, or promoting our services, unless otherwise agreed.

You must not submit content that:

• Is unlawful, harmful, abusive, defamatory, obscene, or misleading
• Violates intellectual property or privacy rights
• Contains malware, spam, or unauthorized advertising
• Impersonates another person or organization
• Contains confidential information you are not authorized to share

We may remove any user content at our discretion.

Our website may contain links to third-party websites, platforms, tools, or services.

These links are provided for convenience only. We do not control and are not responsible for third-party content, terms, privacy practices, products, or services.

Your use of third-party websites is at your own risk.

The website and its content are provided on an “as is” and “as available” basis.

While we aim to provide accurate and updated information, we do not guarantee that:

• The website will always be available or error-free
• The content will always be accurate, complete, or current
• The website will be free from viruses or harmful components
• The services will meet your specific requirements or expectations

Any information on the website is provided for general informational purposes only and should not be considered professional, legal, financial, medical, or technical advice unless expressly stated.

To the maximum extent permitted by applicable law, GridCrest Technologies Pvt Ltd, its directors, employees, partners, contractors, agents, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services.

This includes, without limitation, loss of profits, revenue, data, goodwill, business opportunities, or other intangible losses.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

You agree to indemnify and hold harmless GridCrest Technologies Pvt Ltd, its directors, employees, agents, partners, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from:

• Your use or misuse of the website
• Your violation of these Terms
• Your violation of any law or third-party rights
• Any content submitted by you
• Any unauthorized activity conducted through your account

We may suspend or terminate your access to the website or services at any time if we believe you have violated these Terms, misused our services, caused harm, or created legal risk for us or other users.

After termination, provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law will continue to apply.

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

We may update these Terms of Use from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the website after changes are posted means you accept the revised Terms.

These Terms are governed by the laws of India, without regard to conflict of law principles.

Any disputes arising from or relating to these Terms, the website, or our services shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India, unless otherwise required by applicable law.

For questions about these Terms of Use, please contact us:

GridCrest Technologies Pvt Ltd
Email: corp@gridcrest.io
Phone: 334 531 2573